NDIS Provider Guide: Find NDIS Providers & NDIS Registered Providers

What are NDIS providers?

NDIS providers are individuals or organisations that deliver supports funded through the National Disability Insurance Scheme. They help participants work toward goals in their NDIS plan — whether that means daily disability care, therapy, community access, employment support, or plan administration.

Providers range from large national organisations to small local businesses and sole traders. What matters most is whether they deliver the disability support services you need, communicate clearly, and fit your budget and location.

Disability Providers is an independent directory where you can search NDIS providers across Australia by category and location. We are not the NDIA and do not employ providers listed on the site.

Types of NDIS providers

NDIS providers often specialise in one or more support types. Understanding the difference helps you build a team that matches your plan.

• Daily living and disability care (personal care, household tasks)
• Allied health and therapy (physio, OT, speech, psychology)
• Support coordination (help to implement your plan)
• Plan management (paying invoices from your funding)
• Community participation and social programs
• Employment and life skills supports
• Assistive technology and home modifications

NDIS registered providers explained

NDIS registered providers have completed registration with the NDIS Quality and Safeguards Commission for specific registration groups. Registration shows they meet standards for the supports they are approved to deliver.

If your plan is NDIA-managed, you generally need NDIS registered providers for most supports. Plan-managed and self-managed participants often have more flexibility to use non-registered providers, depending on plan rules. When registration matters for payment, confirm status before you sign service agreements.

Registration is important, but it is not the only measure of quality. Ask about experience, staff training, references, and how the provider handles feedback and incidents. Many excellent disability support services come from NDIS registered providers and independent workers alike.

You can confirm a provider's registration groups on the NDIS Commission website. Disability Providers profiles may also note registration status — always verify on official sources when it affects how you pay for supports. Comparing several NDIS registered providers in your area helps you see who delivers the disability support services you need.

When shortlisting NDIS registered providers, check which registration groups they hold against the supports in your plan. A provider registered for plan management cannot deliver therapy unless they hold that group too. The official NDIS Provider Finder lists registration details for each business.

How to choose the right NDIS provider

Start with your NDIS plan goals. List the disability support services you need, then shortlist NDIS providers who deliver those supports in your area.

Speak with at least two or three providers before signing service agreements. Ask who will deliver supports day to day, how rosters work, and how they report progress toward your goals.

If you have support coordination in your plan, ask your coordinator to suggest NDIS providers they have worked with before. They cannot choose for you, but they can help you compare disability support services that fit your goals and budget.

1. Review your NDIS plan goals and funded support categories.
2. Search the directory by location and service type.
3. Read provider profiles and reviews where available.
4. Contact providers and ask about availability and pricing.
5. Compare service agreements before you sign.
6. Start supports and review whether they meet your goals.

Support coordination and plan management providers

Support coordination providers help you navigate the NDIS — understanding budgets, finding disability support services, and setting up service agreements. If your plan includes support coordination, use it when you are new to the scheme or changing providers.

Plan managers are different: they pay your invoices and help with financial reporting. You can still choose your own NDIS providers; the plan manager handles payments within NDIS price limits.

Some organisations offer both support coordination and direct disability care. Others specialise in one area. Decide whether you want one point of contact or separate specialists.

Disability care and disability support services

Disability care usually means hands-on help with daily tasks — showering, meals, medication prompts, and getting out of the house. Disability support services is a broader term that includes care, therapy, community programs, and equipment.

Good disability care is person-centred. Workers should respect your routines, culture, and lifestyle choices. When comparing NDIS providers, ask how they match support workers to participants and what happens if the fit is not right.

Many participants use several NDIS providers at once: one for daily care, another for therapy, and perhaps a plan manager or support coordinator. Your support coordination funding can help coordinate this team.

Service agreements and NDIS pricing

Before supports begin, you sign service agreements with each provider. These documents describe what will be delivered, how often, cancellation rules, and costs within NDIS price limits.

Registered NDIS providers must charge within the maximum prices in the NDIS Support Catalogue unless an exception applies. Our free NDIS Price Guide helps you check line items and hourly rates by state.

Read every service agreement carefully. Your support coordinator or plan manager can help review terms. Clear agreements prevent billing surprises and protect your rights as a participant.

Comparing NDIS registered providers in your area

Start by listing the disability support services in your NDIS plan, then search for NDIS registered providers who deliver those supports locally. Open several profiles, note wait times, and contact each provider with the same questions about availability, pricing, and service agreements.

NDIS registered providers must follow the NDIS Code of Conduct and, where applicable, NDIS Practice Standards. That does not mean every provider will feel like the right fit — personality, communication style, and cultural understanding matter as much as registration status.

Regional participants may need to compare NDIS registered providers who travel to your town against telehealth options for therapy or support coordination. Ask whether travel costs are included in quotes and how rosters work on weekends or public holidays.

If you are plan-managed, your plan manager can pay both NDIS registered providers and many non-registered supports. If you are NDIA-managed, focus your shortlist on NDIS registered providers for funded line items that require registration. Our directory and the official Provider Finder complement each other — use both when building your team.

Find NDIS providers by location

Search NDIS providers across Australia by state, city, or region. Local providers often know community programs, transport options, and regional health services in your area.

Regional and remote participants should ask whether a provider travels to your town, offers telehealth for therapy or support coordination, or has staff based nearby. Distance can affect roster reliability and travel charges.

• All of Australia
• New South Wales
• Victoria
• Queensland
• Western Australia
• South Australia
• Tasmania
• Australian Capital Territory
• Northern Territory

Find NDIS providers by category

Browse by support category — plan management, support coordination, physiotherapy, daily living, behaviour support, and more. Open a category to compare NDIS providers that list that service.

Many participants use several categories at once: a plan manager, a support coordinator, a disability care provider, and one or more therapists. Build your team gradually and review whether each provider still fits after your first plan review.

Frequently asked questions

How do I find NDIS providers near me?

Use our provider directory, select your state or region, and filter by support category. Each profile shows services, location, and contact options so you can compare NDIS providers before you call.

What is the difference between registered and non-registered NDIS providers?

Registered providers are approved by the NDIS Commission for specific supports and can usually be paid directly from agency- or plan-managed funding. Non-registered providers may still deliver quality disability support services for self-managed or plan-managed participants.

Do I need a plan manager to use NDIS providers?

No. Plan management is optional funding in your plan. If you are self-managed or NDIA-managed, you do not need a plan manager — though many participants choose one to reduce admin.

What should I ask before choosing an NDIS provider?

Ask about experience with your needs, who delivers supports, availability, how service agreements work, and how they handle complaints or changes to rosters.

Can support coordination help me find providers?

Yes. If your plan includes support coordination, your coordinator can help you shortlist NDIS providers, understand service agreements, and connect with disability support services that fit your goals.

Is Disability Providers an official NDIS register?

No. We are an independent directory to help you find and compare providers. Confirm registration status on the NDIS Commission website when that matters for your plan.